Player Safety First

Gaming Should Be Fun,
Not a Problem

pcb888 is committed to providing a safe, fair, and responsible gambling environment for every player across Bangladesh. We provide the tools, guidance, and support you need to keep gambling enjoyable.

18+ Only 24/7 Support SSL Secured Fair Play Certified Self-Exclusion Tools
Gambling Is For Entertainment Only — Not a Source of Income

pcb888 strongly reminds all players that gambling is purely a leisure activity. Never wager money you cannot afford to lose, and never chase losses. If you feel that gambling is causing financial stress, emotional distress, or conflict in your personal relationships, please use the self-exclusion and limit tools available on this page, or contact our support team immediately. You are not alone — help is always available.

How pcb888 Keeps You Safe

Responsible gaming is woven into the fabric of everything pcb888 does. From age verification at registration to ongoing account monitoring, here is how we protect every player on our platform.

Strict Age Verification

Every new pcb888 account is subject to mandatory age verification. We require government-issued identification to confirm that every player is 18 years of age or older before any deposits or gameplay can take place. This is non-negotiable and enforced on every account without exception.

Deposit Limit Controls

Players can set daily, weekly, or monthly deposit limits directly from their account settings. Once a limit is applied, it takes effect immediately and cannot be increased for a mandatory 24-hour cooling-off period. Lowering a limit, however, takes effect instantly to protect you right away.

Session Time Limits

Losing track of time is a common sign of problem gambling. pcb888 allows you to set session time limits so that you automatically receive a reminder — or are logged out — after a specified period of continuous play. These reminders help you maintain perspective and control.

Self-Exclusion Programme

If you feel you need a complete break from gambling, pcb888's self-exclusion tool allows you to close your account for a defined period — 30 days, 90 days, 180 days, or permanently. During exclusion, your account is fully suspended and you will not receive any promotional communications.

Reality Check Notifications

pcb888 sends optional pop-up reality checks at intervals you choose — every 30, 60, or 90 minutes — displaying your total session time and net wagering result. These short, non-intrusive alerts ground you in the facts of your session and help prevent extended unplanned play.

Loss Limit Controls

In addition to deposit limits, pcb888 allows you to set a maximum loss threshold per day, week, or month. Once that threshold is reached, further wagering is automatically paused for the remainder of the period, regardless of your current account balance or any pending bets.

Self-Management Tools

pcb888 puts the controls directly in your hands. All of the following tools are available free of charge and can be activated by contacting our 24/7 support team or through your account settings panel.

01

Deposit Limits

Cap the total amount you can deposit over a chosen time window. Available as daily (24-hour), weekly (7-day), and monthly (30-day) limits. Changes to lower limits apply instantly; increases require a 24-hour waiting period.

Instant Activation
02

Time-Out Period

Request a short-term break from gambling — available in 24-hour, 72-hour, or 7-day increments. Your account is fully suspended during the time-out. After the period ends, your account resumes automatically unless you extend the break.

Flexible Duration
03

Self-Exclusion

For longer-term or permanent breaks, self-exclusion closes your pcb888 account for 30, 90, or 180 days, or indefinitely. All promotional communications cease immediately. Reinstatement after exclusion requires a formal review by our responsible gaming team.

Up to Permanent
04

Activity Reports

Request a full activity report showing your complete deposit, withdrawal, wagering, and session history over any date range. Reviewing this data can provide powerful insight into your gambling habits and help you make informed decisions about your play.

On Request

Setting Up Your Limits
Is Simple and Fast

pcb888 has made it as easy as possible to apply protective controls on your account. You do not need to fill in complex forms or wait for approval before basic limits take effect. Here is how to get started:

  • Step 1: Log in to your pcb888 account and navigate to Account Settings.
  • Step 2: Select the "Responsible Gaming" tab in your account panel.
  • Step 3: Choose the tool you want — deposit limit, loss limit, time-out, session reminder, or self-exclusion.
  • Step 4: Enter your preferred values and confirm. Most limits activate within seconds.
  • Step 5: If you need help at any step, our 24/7 live chat team can activate any tool on your behalf immediately.

You can always make your limits more restrictive at any time with no waiting period. This is intentional — when you decide to reduce your gambling, pcb888 supports that decision immediately.

18+

Age Restriction Policy

pcb888 operates a strict 18+ policy on all services. Gambling by persons under the age of 18 is strictly prohibited on the pcb888 platform. We use identity verification technology to screen every new registration and may request supporting documents at any time to confirm age and identity.

If you are a parent or guardian and suspect that a minor in your household has accessed pcb888, please contact our support team immediately at [email protected] (plain text — not a clickable link). We will investigate and take appropriate action without delay.

Recognising Problem Gambling

Problem gambling can affect anyone. Recognising the early signs is the first and most important step toward getting help. Ask yourself honestly whether any of the following apply to you.

You find yourself gambling with money set aside for essential expenses such as rent, food, bills, or school fees.

You chase losses by placing larger bets in an attempt to recover money you have already lost.

You feel restless, irritable, or anxious when you try to reduce or stop gambling.

You lie to family members, friends, or colleagues about the amount of time or money you spend gambling.

You have borrowed money, sold possessions, or considered illegal actions to fund gambling activity.

Gambling has caused significant problems in your work performance, relationships, or overall mental health.

You spend increasing amounts of money to experience the same level of excitement from gambling.

You think about gambling constantly — planning your next session, reliving past wins, or calculating potential winnings.

You have made repeated unsuccessful attempts to cut back or stop gambling on your own.

You use gambling to escape from stress, depression, anxiety, boredom, or difficult personal situations.

You continue gambling even after you have decided to stop, or you gamble for longer than you originally intended.

After a big win, you feel compelled to keep gambling rather than walking away with your winnings.

If you recognise yourself in three or more of the above: Please reach out to our responsible gaming support team right away. You can also activate self-exclusion instantly through your account settings. Seeking help is a sign of strength, not weakness — and pcb888 is here to support you every step of the way.

Tips for Responsible Play

Keeping gambling fun and under control is achievable with a few straightforward habits. pcb888 recommends every player follow these practical guidelines.

Set a Fixed Budget

Before you start any session, decide on the maximum amount you are willing to spend and treat it as the cost of entertainment — not an investment. Never increase your budget mid-session, and never fund gambling from savings, salary needed for bills, or borrowed money.

Limit Your Play Time

Set a firm time limit for each gambling session and stick to it. Use pcb888's built-in session reminders to alert you when your pre-set time is up. Take regular breaks, step away from the screen, and engage in other activities to maintain a healthy balance in your daily routine.

Never Chase Losses

A loss is a loss — accept it and move on. The belief that the next bet will recover your losses is one of the most dangerous patterns in problem gambling. If you have reached your session budget, log out. There will always be another day, and no single session is worth your financial wellbeing.

Balance With Other Activities

Gambling should be one of many leisure activities in your life, not the central one. Make time for family, social activities, sports, and hobbies. Players who maintain a well-rounded lifestyle are far less vulnerable to developing problematic gambling habits over time.

Avoid Gambling Under Stress

Using gambling as a way to escape stress, emotional pain, or boredom is a known risk factor for problem gambling. If you are having a difficult day, give yourself permission to skip your gaming session entirely. Return to the platform when you are in a calm, clear-headed state of mind.

Talk to Someone You Trust

If you feel your gambling is becoming more than just entertainment, talk to a trusted friend, family member, or contact the pcb888 responsible gaming support team. Opening up the conversation is often the single most effective first step toward regaining control of your gambling behaviour.

Need Help? Reach Out Now

pcb888's dedicated responsible gaming support team is available 24 hours a day, 7 days a week, including weekends and Bangladeshi public holidays such as Eid, Victory Day, and Independence Day. No matter what time it is in Dhaka, Chittagong, Sylhet, or anywhere across Bangladesh — we are available to help.

Whether you want to apply a deposit limit, activate a time-out, request self-exclusion, or simply talk through concerns about your gambling habits, our team will assist you promptly, professionally, and without judgment. All responsible gaming enquiries are treated with complete confidentiality.

When contacting us about a responsible gaming concern, simply mention "Responsible Gaming" at the start of your chat or email so that your message is directed to the appropriate specialist immediately. Our average live chat response time is under 2 minutes.

Contact Responsible Gaming Support

All channels below are available around the clock. The fastest route to activating any protective tool is via live chat.

Live Chat Available 24/7 — response under 2 minutes
Email Support [email protected]
WhatsApp / Phone +880 1700-000888
Operating Hours 24/7 — Bangladesh Standard Time (BST, UTC+6)

Email, phone, and WhatsApp numbers are displayed as plain text only — not clickable links.

Ready to Play Responsibly?

Explore cricket betting, slots, and live casino games on pcb888 — always within your limits and always in control. Set your budget, use our tools, and enjoy the game the right way.