Your privacy matters to pcb888. This Privacy Policy explains what personal information we collect from players in Bangladesh, why we collect it, how we use and protect it, and what rights you have over your own data. Please read it carefully before creating or using your pcb888 account.
Our Commitment
pcb888 applies six core privacy principles to every piece of personal information we handle. These cards summarise our approach — the complete policy details follow in the legal sections below.
pcb888 collects only the personal data that is strictly necessary to provide our services, verify your identity, process transactions, and comply with our legal obligations. We do not collect data speculatively or beyond what is needed.
All personal data held by pcb888 is stored on encrypted servers protected by industry-standard SSL/TLS protocols and access control measures. Our security infrastructure is reviewed regularly against current best practices to keep your information safe.
pcb888 does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing purposes. Data is shared with service partners only to the extent required to operate the platform, and always under strict confidentiality obligations.
As a pcb888 player, you hold meaningful rights over your data — including the right to access, correct, and request deletion of your personal information. We make these rights easy to exercise through our support channels.
pcb888 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by law. When data is no longer needed, it is securely deleted or anonymised in accordance with our retention schedule.
This Privacy Policy is written in plain, accessible English so that every pcb888 player in Bangladesh can understand exactly how their data is handled. We update this document whenever our practices change and notify players of material revisions.
Summary: pcb888 respects your privacy. We collect only what we need, protect it with industry-standard security, never sell it to third parties, and give you clear rights to access or delete it. The full details are set out in the sections below.
Welcome to the pcb888 Privacy Policy. pcb888 ("we", "us", "our", or the "Platform") is committed to protecting and respecting the privacy of every player who registers and plays on our platform at https://pcb888.club. This Privacy Policy (the "Policy") describes in detail what personal information pcb888 collects about you, the purposes for which that information is used, the legal bases on which we rely to process it, the third parties with whom we may share it, how long we retain it, the security measures we apply to protect it, and the rights you hold in relation to it.
This Policy applies to all visitors to the pcb888 website, all registered account holders, all persons who interact with pcb888 customer support, and all persons whose personal data pcb888 processes in connection with providing its services to players primarily located in Bangladesh and the surrounding region.
This Policy should be read alongside our Terms and Conditions and our Responsible Gaming Policy. By registering an account on pcb888 or by continuing to use our services after this Policy has been made available to you, you acknowledge that you have read and understood its contents.
For the purposes of this Privacy Policy, the data controller responsible for your personal information is the operator of the pcb888 platform, reachable through the following contact details:
If you have any questions about this Policy or about the way your personal data is processed, you may contact us through any of the channels listed above. Queries related specifically to data protection and privacy should reference "Privacy Query" in the subject line of your email so they can be directed to the appropriate team member promptly.
pcb888 may collect, store, and process the following categories of personal data about you:
pcb888 does not collect or store full payment card numbers (PAN), card verification values (CVV/CVC), or online banking passwords. Payment card data is handled exclusively by our certified payment processor partners and is never transmitted to or stored on pcb888 servers.
pcb888 collects personal data through the following methods:
The majority of your personal data is provided directly by you when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or respond to a promotion. You are in control of what information you provide, though certain fields are mandatory for account creation and payment processing.
Technical and usage data is collected automatically when you access the pcb888 website or mobile-optimised platform. This includes data collected via cookies, web server logs, and similar tracking technologies. Please refer to Section 8 (Cookies and Tracking) for full details.
pcb888 may receive data about you from trusted third-party partners in the following circumstances:
pcb888 processes your personal data only where a valid legal basis exists. The following table summarises the primary legal bases we rely upon:
| Legal Basis | When We Rely on It |
|---|---|
| Contractual Necessity | Processing required to create and manage your account, process deposits and withdrawals, settle bets, and provide customer support — i.e., activities without which we cannot deliver our services to you. |
| Legal Obligation | Processing required to comply with applicable laws, including KYC/AML obligations, age verification duties, fraud prevention requirements, and any regulatory reporting obligations. |
| Legitimate Interests | Processing for fraud detection, platform security, responsible gaming monitoring, improving our services, and direct marketing to existing players (where not overridden by your interests or fundamental rights). |
| Consent | Processing for optional marketing communications (email newsletters, promotional SMS) where you have opted in, and for optional analytical cookies beyond strictly necessary ones. You may withdraw consent at any time. |
pcb888 uses the personal data we collect for the following specific purposes:
To register and maintain your pcb888 player account, authenticate your identity at login, enable secure access, process requests to update your account details, and manage account closure or self-exclusion requests.
To process deposits and withdrawals through your chosen payment method (bKash, Nagad, Rocket, Upay, bank transfer, or card), settle placed bets and casino game results accurately, credit bonus funds and tournament prizes, and deliver any other feature or service you have requested via the platform.
To verify your identity, age (confirming you are 18 years of age or older), and payment method ownership in accordance with our Know Your Customer obligations. This process is mandatory for withdrawal requests and may be triggered at other points during your use of the platform.
To detect, investigate, and prevent fraudulent activity, money laundering, multi-account abuse, bonus abuse, and any other conduct that threatens the integrity of the pcb888 platform or the safety of other players.
To monitor wagering patterns for indicators of problem gambling behaviour, to enforce deposit limits, loss limits, session limits, and self-exclusion requests that you have set, and to proactively reach out to players who may need support.
To respond to your enquiries, resolve complaints, investigate disputes regarding game outcomes or transactions, and maintain a record of support interactions for quality assurance and audit purposes.
Where you have provided consent or where we have a legitimate interest, to send you information about pcb888 promotions, bonuses, new game launches, BPL and IPL cricket betting offers, seasonal campaigns (including Eid, Pohela Boishakh, and Victory Day promotions), and other relevant updates. You may opt out of marketing communications at any time by contacting support.
To analyse usage patterns across the pcb888 platform, identify technical issues, test new features, optimise page layouts and game presentation, and improve the overall user experience for players across Bangladesh.
To meet any applicable legal obligations including responding to valid court orders, cooperating with regulatory enquiries, and retaining records for the statutory minimum period required by law.
pcb888 does not sell your personal data. We share it only in the limited circumstances described below, and always subject to appropriate data protection safeguards:
We share transaction data with payment processors such as bKash, Nagad, Rocket, Upay, and partner banks to facilitate deposits and withdrawals. These providers receive only the data necessary to process the specific transaction and are contractually bound to protect it.
Game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive your account identifier and session data to deliver their games within the pcb888 platform. They do not receive your full personal profile and are contractually prohibited from using player data for their own marketing purposes.
We share identity document data and transaction data with third-party KYC, AML screening, and fraud detection service providers for the purposes of verifying your identity and assessing financial crime risk. These providers act as data processors on our behalf and are bound by strict confidentiality obligations.
Our hosting infrastructure, database management, and cybersecurity providers process personal data as part of delivering the technical foundation of the pcb888 platform. These providers operate under data processing agreements and access only the data necessary for their specific technical function.
pcb888 may disclose personal data to competent legal authorities, courts, or regulatory bodies where required to do so by applicable law, by court order, or where disclosure is necessary to protect the legal rights or safety of pcb888, its players, or third parties. We will notify the affected player of any such disclosure where we are legally permitted to do so.
In the event that pcb888 or any of its assets are subject to a merger, acquisition, restructuring, or sale, player personal data may be transferred to the acquiring entity as part of the transaction. Affected players will be notified in advance, and the acquiring entity will be required to honour the commitments in this Privacy Policy.
In all sharing arrangements, pcb888 applies data minimisation principles — sharing only the minimum personal data required for the specific purpose — and requires recipient parties to maintain confidentiality and security standards consistent with our own.
Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember certain information about your visit to improve functionality, personalise content, and analyse traffic. pcb888 uses cookies and similar technologies (including local storage, session storage, and tracking pixels) on the platform.
| Cookie Type | Purpose | Strictly Necessary? |
|---|---|---|
| Session Cookies | Maintain your logged-in state during a single browsing session; expire when you close your browser. | Yes |
| Authentication Cookies | Remember your login credentials between sessions if you select "Stay logged in". | Yes |
| Preference Cookies | Store your platform settings such as language and display preferences. | No (functional) |
| Analytics Cookies | Track anonymised usage patterns (pages visited, time on page, clickstreams) to help us improve the platform. | No (consent-based) |
| Security Cookies | Support fraud detection and account security functions, including CSRF protection tokens. | Yes |
You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may impair the functionality of the pcb888 platform, including the ability to remain logged in or access game features. Instructions for managing cookies are available in the help documentation of all major browsers.
pcb888 employs a multi-layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures include:
While pcb888 takes all reasonable measures to protect your data, no method of electronic transmission or storage is entirely infallible. Players are encouraged to use strong, unique passwords, to enable 2FA, and to contact support immediately if they suspect unauthorised access to their account.
pcb888 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, taking into account applicable legal retention obligations. The following general retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration and identity data | Duration of account + 5 years after closure | KYC/AML compliance and dispute resolution |
| Financial transaction records | 7 years from transaction date | Financial record-keeping obligations |
| KYC verification documents | 5 years after account closure | Regulatory and legal compliance |
| Customer support communications | 3 years from last interaction | Dispute resolution and quality assurance |
| Technical and usage logs | 13 months on a rolling basis | Security monitoring and analytics |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of consent |
Upon expiry of the applicable retention period, personal data is either permanently deleted from our systems or anonymised so that it can no longer be linked to an identifiable individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.
As a pcb888 player, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact us via live chat or email at [email protected] (plain text — not a clickable link), clearly identifying yourself and specifying the right you wish to exercise.
pcb888 will acknowledge data rights requests within 3 business days and aim to fulfil them within 30 calendar days. Where a request is complex or voluminous, the response period may be extended by a further 30 days, with advance notice to you. We reserve the right to request proof of identity before processing any data rights request to prevent unauthorised access to another person's data.
Please note that certain rights are not absolute and may be limited where processing is required to comply with a legal obligation, to exercise or defend legal claims, or to protect the vital interests of another person. Where we are unable to fulfil a request in full, we will explain the reason in writing.
The pcb888 platform is strictly intended for adults aged 18 years and above. We do not knowingly collect personal data from any person under the age of 18. The registration process includes mandatory age confirmation, and identity verification is used to enforce this requirement.
If pcb888 becomes aware that personal data has been collected from a person under 18, we will immediately close the relevant account, void any associated transactions and balances, and permanently delete the minor's personal data from our systems. If you believe a person under the age of 18 has registered on pcb888, please contact us immediately at [email protected] (plain text — not a clickable link) so we can investigate and take appropriate action without delay.
Parents and guardians are encouraged to make use of parental control software and to discuss responsible internet use with young people in their household. Further guidance on protecting minors from gambling harm is available on our Responsible Gaming page.
The pcb888 website may contain references to third-party game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) whose software is embedded within our platform. While we take care to partner with reputable technology providers, pcb888 is not responsible for the privacy practices of those third parties when you access their services outside of the pcb888 platform environment.
This Privacy Policy applies exclusively to data processed by pcb888 in connection with your use of the pcb888 platform. If you navigate to any external website or application, you should review that entity's own privacy policy to understand how they handle your personal data.
pcb888 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, platform features, or applicable regulations. The "Effective Date" at the top of this document will be updated whenever a change is made.
For material changes — those that significantly affect your rights or the way we use your personal data — pcb888 will provide advance notice via email to the address registered on your account, or through a prominent notice displayed on the platform, at least 14 days before the change takes effect. Continued use of the pcb888 platform after the effective date of a revised Policy constitutes your acceptance of the updated terms.
We encourage you to review this Privacy Policy periodically to remain informed about how pcb888 protects your data. Archived versions of prior Privacy Policies are available upon request by contacting our support team.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way pcb888 handles your personal data, please reach out to us using any of the following channels. Our support team is available 24 hours a day, 7 days a week:
When contacting us about a privacy matter, please include your registered username or email address, a clear description of your request or concern, and any relevant reference numbers (e.g., transaction IDs, support ticket numbers). This will allow us to locate your account and respond as efficiently as possible.
We are committed to resolving all privacy queries fairly and promptly. If you are not satisfied with our response, you have the right to escalate your complaint through any applicable legal channels available to you in Bangladesh.
Explore pcb888
Now that you know how pcb888 protects your privacy, explore our cricket betting markets, live casino tables, slots, and more — all on one secure platform built for players across Bangladesh.